🚚 Shipping Policy

At www.ethicaldiamonds.online, (Mira Art Collection) we are committed to delivering your precious diamonds safely, securely, and on time. Our shipping process is designed to offer peace of mind and transparency at every step.

📦 Order Processing Time:

  • All orders are processed within 2 to 4 business days after payment confirmation.

  • Custom or made-to-order jewelry may take 7 to 14 business days to prepare before shipment.

  • You will receive a confirmation email once your order is shipped.

🌍 Shipping & Delivery:

  • We ship pan-India through trusted logistics partners like Bluedart, Delhivery, DTDC, and India Post.

  • International shipping is available on selected products. Kindly contact us before placing an order.

  • Delivery timelines:

    • Metro Cities: 3–5 business days

    • Other Locations: 5–10 business days

🔐 Secure Packaging:

  • All items are securely packed in tamper-proof boxes.

  • Our packages do not disclose the content value externally to ensure discreet and secure delivery.

💎 Insurance & Tracking:

  • Every shipment is fully insured for transit loss or damage.

  • You will receive a tracking number via email or SMS once your order is dispatched.

  • In case of delivery issues, we request customers to report within 24 hours of receiving the package.

❗ Delays & Exceptions:

  • Delays may occur due to unforeseen circumstances like weather, courier issues, or public holidays.

  • www.ethicaldiamonds.online is not responsible for delays once the item is handed over to the courier.

📞 Need Help?

For any shipping-related assistance, feel free to contact our support team:
📧 Email: miraartcollection[@]gmail.com
📞 Phone: +91-94622 18292
🕐 Working Hours: 09 AM – 9 PM (Mon–Sat)